Garber on Business: Being Seen on the internet
Small business is getting lost in the gigantic mass of information, amusements, distractions and barrage of advertising on the internet.
Big business has now received the message loud and clear: Go to the 'Net. If you're after that prime "youth" -- 18-to-35 crowd -- and you're not online, your business is definitely missing out.
Here are some pointers from a baby-boomer who almost got left behind. Anne Garber found out the hard way herself just how important the online community is to survival of business! Read it or weep!
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Customer Always. . .WRONG?
"I bought a floor model sofa bed last Thursday from Sofabed SoGood. I've dubbed our nasty salesman 'Salesdude' and I think I deserve a little respect as a consumer....I was just frustrated with his attitude; he obviously doesn't value me as a customer, could care less if I was potentially a repeat customer. And it's too bad, because I would have been a repeat customer, they have some nice stuff....but I refuse to shop at any place that has poor customer service.
Bravo!
(Our reader handled this just right)
The Bargain Shopper Answers...
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